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Why should I purchase a vacation package with Elite Travel
Consulting?
By purchasing air, hotel, and activities with us, you are saving time as
well as money. You'll always get the lowest available airfare and the
best possible hotels with your vacation package at time of booking. In
addition, we offer negotiated discount hotel and car rental rates and we
pass the savings on to you.
What origins and destinations does Elite Travel Consulting
offer?
We offer great vacation packages from any city in the U.S. and Canada to
vacation destinations around the world including the U.S., Hawaii,
Canada, Mexico, the Caribbean, Latin America, Asia, Europe, Middle East,
and Africa.
Why aren't all destinations and packages available to purchase
online?
Some of our more specialized packages—multi-destinations, escorted
tours, and some Europe and Asia packages—require customization, which
needs to be done by one of our professional travel consultants. Please
call us at 1-888-898-3628 for assistance with the
customization of your vacation experience.
How do I get the best value for my vacation?
Our site offers all the latest travel promotions available for advance
purchases and last minute travel plans. However, you may find
exceptional deals when planning your vacation as far in advance as
possible, comparing midweek and weekend prices, and if you are flexible,
taking your vacation during non-peak times.
What hotel classification system do you use?
Our hotel ratings reflect the opinions from a variety of sources
including our own experienced company product managers, customer
feedback, hotel inspections, site visitations, and travel industry
reference materials.
What does European Plan (EP) and All-Inclusive (AI) mean?
Many Mexican and Caribbean resorts and a select number of hotels and
resorts in Europe and Asia offers a European Plan and/or an
All-Inclusive plan. A European Plan hotel rate does not include any
meals or beverages. An All-Inclusive hotel rate includes all meals and
beverages. All-Inclusive plans do vary, so please check the specific
hotels for details. Similarly, you can find Half-board (breakfast and
dinner included) and full-board (breakfast lunch and dinner included) at
select resorts around the world.
How do I make a reservation?
If you already know what destination you'd like to go to and what hotel
you'd like to stay at, then go directly to our vacation booking engine
and price your vacation. In addition, you can call us direct at
1-888-898-3628 if you need further assistance.
How do I reserve more than one room?
Currently, up to 4 hotel rooms can be reserved on one booking. If you
need more than 4 rooms, they can be reserved by one of our professional
travel consultants. If you prefer to purchase your vacation online, you
can make separate bookings with up to 4 additional hotel rooms per
booking.
How do I make a special room request?
Requests such as bed type, non-smoking rooms, cribs, and rollaways can
be made during the reservation process. For more advanced requests or
handicap-accessible rooms, please contact us at 1-888-898-3628
for assistance.
Is it safe to purchase a vacation via the Internet?
Totally and completely. When you sign in to make a reservation, all your
transactions are protected by powerful Secure Sockets Layer (SSL)
encryption technology and site verifications. SSL encrypts your credit
card number, name, address, and phone number before they travel over the
Internet. This makes doing business over the Internet as secure as
purchasing by phone.
However, we understand that each person has their own level of comfort
when it comes to making a purchase via the Internet, and for that
reason, you may also call us at 1-888-898-3628 for
assistance.
How do I reserve a destination wedding or honeymoon package?
Elite Travle Consulting's travel consultants have been planning many
successful destination weddings and honeymoons for over 10 years. Please
feel free to call one of Elite Travel Consulting's travel consultants at
1-888-898-3628 for immediate assistance.
How do I reserve a luxury vacation package?
We offer luxury vacation packages. Our Elite Luxury Collection features
first-class or business class airfare, upscale accommodations, private
transfers, customized tours, and more, to London, Las Vegas, Hawaii, and
select destinations in Mexico, the Caribbean, Europe, Africa, and Asia.
Please call us at 1-888-898-3628 for more information
or to purchase your luxury vacation package.
How do I make a group reservation through Find Me a Hotel.com?
We specialize in customized travel planning for groups of 20 or more for
domestic destinations, Hawaii, Mexico, and Caribbean, Asia, Latin
America, Europe and Africa.. There are many advantages to arranging your
group travel through our professional travel consultants and it's
possible to get your air, hotel, and tour options planned in just 1
phone call. Contact our Group Department directly at
1-888-898-3628 between 9am – 6pm Mountain Stantard Time Monday
– Friday, to plan your group vacation.
How do I modify a reservation?
To modify a reservation, go to My Reservations section of the web site.
Enter the lead traveler's last name and one of the following: booking
number, e-mail address, or frequent flyer number. If you are having
problems modifying your reservation or need to make changes to items
other than those listed, please call us at 1-888-898-3628
for immediate assistance.
How do I cancel a reservation?
To cancel a reservation, go to My Reservations. Enter the lead
traveler's last name and one of the following: booking number, e-mail
address, or frequent flyer number. Click the Cancel button at the bottom
of your itinerary. Cancel fees may apply and are outlined in the cancel
fee section of your itinerary. If you are having problems please call us
at 1-888-898-3628 for immediate assistance.
Where and how do I get my confirmation and travel documents?
If you have made a reservation online, you will receive a confirmation
e-mail. The confirmation will contain:
- The itinerary and a listing of all items you have purchased.
- The booking number.
- A toll-free number to call if you have any questions regarding your
reservation.
E-documents are available for all destinations. Certain options do
require paper documents to be mailed or express mailed. If you have
selected e-documents as a form of delivery method for a reservation and
qualify for e-documents, your documents are e-mailed within 24 – 48
hours of making the reservation.
For options that do not qualify for e-documents and a reservation was
made 30 days or more before departure, travel documents will be mailed
the next business day via first-class mail for non-negotiable items or
express mailed for negotiable items. If you made the reservation within
30 days, documents will be sent via an overnight express mail service
and the amount for express delivery will be included in your booking.
What if there is a problem while on vacation?
In your travel documents, you will be provided an emergency telephone
number or a separate toll-free number that will connect you to our
Destination Help Center. we are here to assist you with any problem that
may arise.
What happens if there is a hurricane?
Contact us immediately for assistance. Do not initiate a cancellation on
your own without first consulting us for assistance. We will guide you
in every step of the way to include relocating you or rescheduling your
vacation if necessary.
See Related Customer Support Pages:
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